Privacy policy

Last updated: 9 December, 2025

At RENox.in (MB Industries), we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website renox.in.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • WhatsApp number

  • Billing & shipping address

Order & Payment Information

  • Payment details (processed securely via payment gateways; we do not store card details)

  • Order history

  • Transaction details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies for better website performance and personalization

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate regarding order updates & customer support

  • Improve our products and website experience

  • Detect and prevent fraud

  • Provide personalized offers, marketing & retargeting ads

  • Respond to your inquiries via email, phone, or WhatsApp

3. Sharing Your Information

We only share necessary information with:

  • Shipping & delivery partners

  • Payment gateways (Razorpay / PayU / Shopify Payments etc.)

  • Marketing platforms (Meta, Google, SMS/Email providers)

  • Technical service providers for website functioning

We do not sell or trade your personal information.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. These help in:

  • Faster website loading

  • Remembering cart items

  • Showing personalized ads

  • Analytics & performance tracking

You can disable cookies from your browser settings anytime.

5. Data Security

We use secure servers, encrypted connections (SSL), and trusted payment gateways to protect your data.
However, no online platform is 100% secure — but we take all reasonable steps to safeguard your information.

6. Your Rights

You can request to:

  • Access your personal data

  • Correct or update information

  • Delete your data

  • Opt-out of marketing communication

Email us at Mbindustriestup@gmail.com for any privacy-related requests.

7. Children's Privacy

Our website is not intended for individuals below 13 years of age, and we do not knowingly collect data from children.

8. Third-Party Services

Our website may contain links to third-party services.
We are not responsible for their privacy policies or content.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

10. Contact Us

For any questions regarding this Privacy Policy, you can contact us:

Email: Mbindustriestup@gmail.com
Phone: 8610905031 / 9681192586
WhatsApp: 8610905031
Business Address: Tiruppur, Tamil Nadu, India